Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
Testing & Calibration: Conduct testing, calibration, and performance checks to ensure all components of the surveillance system function optimally.
Documentation: Maintain accurate records of maintenance activities, including service requests, repairs, and system configurations, and update asset management databases.
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Troubleshoot and repair issues related to the hotel's infrastructure, such as air conditioning units, water systems, electrical panels, lighting, plumbing, and other systems that affect guest comfort and safety.
Assist in maintaining and repairing the unique features of the heritage building, ensuring that any work done does not compromise the historical integrity of the property.
Perform specialized maintenance on heritage elements like vintage fixtures, architectural features, and period-specific materials, following preservation guidelines and best practices.
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Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
Responsible in providing support to supervisor in ensuring the timely delivery and completion of troubleshoot, service and maintenance of security systems at clients’ premises.
Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
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