Lead global monthly and quarterly business reviews (MBRs/QBRs), presenting performance insights, operational priorities and improvement initiatives to senior customer stakeholders.
Lead global monthly and quarterly business reviews (MBRs/QBRs), providing meaningful performance insights, improvement plans and recommendations to senior customer stakeholders.
Partner with D&C and Implementation Services to validate project scope of work and project costs before client presentation; secure client approval and support mobilization of all relevant teams.
Lead and develop a team of senior account management professionals, setting strategic direction and enabling the team to deliver against customer and commercial objectives.
Manage and grow an assigned portfolio of accounts, driving revenue expansion through upsell and cross-sell of ICT, connectivity, cloud, and data centre solutions.
Needs Assessment & Solution Design: Conduct in-depth needs assessments, collaborate with technical pre-sales and solutions architects to design tailored ICT and cloud solutions that address client requirements and deliver measurable business value.
Needs Assessment & Solution Design: Conduct in-depth needs assessments, collaborate with technical pre-sales and solutions architects to design tailored ICT and cloud solutions that address client requirements and deliver measurable business value.