Risk Exception Processing: Review, evaluate, and track Digital Security Policy exception requests (DTAP/policy waivers), ensuring business justifications are valid and compensating controls are properly established.
Manage the setup, deployment, and ongoing maintenance of networked office printers, heavy-duty label/barcode printers (crucial for distribution), and multi-function peripherals (MFPs). Configure print servers, manage queue deployments, map network printers for users, and coordinate with third-party vendors for hardware servicing and lease replacements.
Facilitate, interacts with internal and/or external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group, industrial best practice and/or any others corporate governance and requirements.
Provides first-level support for incidents concerning global applications, such as the Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications; specific business applications