Drive digital transformation: Identify opportunities to improve processes through CRM, data analytics, automation, AI, mobile tools, and e-commerce platforms.
Manage IT demand and priorities: Evaluate, prioritize, and coordinate IT requests based on business value, urgency, cost, and strategic alignment with Business Management.
Ensure successful system adoption: Support change management, user training, communication, and adoption of new digital tools.
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Industry: Enterprise IT Infrastructure, Managed Services, Banking, Data Centers, Cloud & Infrastructure Services
Environment: Large enterprise or multinational organizations supporting mission-critical infrastructure, Microsoft and Linux platforms, virtualization, storage, and identity services.
Ensure all workstations remain updated with approved software, security patches, antivirus protection, and operating system updates.
Install, configure, and support business and creative software, including Microsoft 365, Google Workspace, Adobe Creative Cloud, Autodesk Maya, ShotGrid, and Nuke.
Manage Active Directory user accounts, access permissions, and multi-factor authentication (MFA).
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