Guarantee the quality and completeness of technical deliverables, including unit testing, defect resolution, and support for user acceptance testing (UAT).
Ensure adherence to SAP development standards and best practices, including code quality, naming conventions, and transport management.
Collaborate closely with functional teams and business stakeholders to translate business requirements into scalable technical solutions.
...
Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
...