Drive digital transformation: Identify opportunities to improve processes through CRM, data analytics, automation, AI, mobile tools, and e-commerce platforms.
Manage IT demand and priorities: Evaluate, prioritize, and coordinate IT requests based on business value, urgency, cost, and strategic alignment with Business Management.
Ensure successful system adoption: Support change management, user training, communication, and adoption of new digital tools.
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Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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Drive digital transformation: Identify opportunities to improve processes through CRM, data analytics, automation, AI, mobile tools, and e-commerce platforms.
Manage IT demand and priorities: Evaluate, prioritize, and coordinate IT requests based on business value, urgency, cost, and strategic alignment with Business Management.
Ensure successful system adoption: Support change management, user training, communication, and adoption of new digital tools.
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Reporting to the Managing Director, this role carries full leadership responsibility for driving the growth, profitability and strategic direction of the Business Solutions Managed Services portfolio in Malaysia. The mandate is to lead commercial performance and P&L outcomes, champion digital transformation-led solutions, and partner closely with sales and executive stakeholders to expand market opportunities and solution adoption. Beyond business growth, the role is tasked with elevating operational excellence, building scalable delivery models, shaping consultative engagement with enterprise clients, and developing a high-performing leadership team capable of supporting long-term transformation and sustainable expansion.
• Provide strategic leadership for the team, driving end-to-end growth of the Solutions and Managed Services business across Malaysia
• Own and deliver financial results for the Business Solution team including revenue, profitability, and sustainable business expansion
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Lead the Sustainability, Promotions & Communication Department in strengthening the reputation, acceptance and global market positioning of Malaysian palm oil through integrated promotional, communications and sustainability strategies.
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Assist Southeast Asia controller with ad-hoc task/assignment, support controlling activities within APAC region, as well as participating in regional continuous improvement projects.
More than 8 years working experience in an MNC with responsibilities in finance operation, local and US GAAP statutory reporting and compliances.
Prior working experiences in big 4 audit firm is preferred
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Assist Southeast Asia controller with ad-hoc task/assignment, support controlling activities within APAC region, as well as participating in regional continuous improvement projects.
More than 8 years working experience in an MNC with responsibilities in finance operation, local and US GAAP statutory reporting and compliances.
Prior working experiences in big 4 audit firm is preferred
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