Maintain proper filing and archiving of shipping documents for audit, compliance and future reference.
Coordinate with internal departments, shipping lines, agents, customers and other relevant parties to ensure smooth documentation and shipment processes.
Prepare and issue customer invoices, debit notes and credit notes based on approved rates and service charges.
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System Configuration – Support configuration and optimization of company systems to meet operational requirements.
Software Development Assistance – Collaborate with the development team to support software deployment, testing, and maintenance. Familiarity with programming languages (PHP, MySQL, HTML, JavaScript, Java) and mobile app development (React Native) is required to assist effectively.
User Support – Provide first-level technical support to staff, including resolving IT issues and offering guidance on system usage.
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Ensure best practice on wealth sales is being referred to peers and others
Ensure compliance with products and sales policies, procedures and guidelines set by the Bank and the relevant authorities are adhered and complied to at all times
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