Manage all aspects of a hotel related to the hotel’s Housekeeping department, including supervising staff, maintaining cleanliness standards, manage budgets, and overseeing supply inventory.
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Develop, maintain and review customer requirements.
Work closely with internal and/or external stakeholders to resolve any customer complaints or clarification.
Follow closely on all account management plans to meet business objectives including delivering presentations to external and/or internal audiences.
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Provide financial guidance to senior leadership during strategic planning, capacity growth, and new business development.
Support Production and Sales with real-time financial analysis for planning, supplier negotiations, and customer pricing strategies collaborating with the Sales Team.
Translate financial data into clear business insights.
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