Adapt global or English-first concepts into Japanese-native executions where appropriate, without defaulting to direct translation.
Provide cultural and language consultation on Japanese internet behavior, entertainment fandoms, anime discourse, live-action drama conversation, talent sensitivities, humor, formality levels, slang, and platform-native expression.
Support concept decks and editorial submissions by adding Japanese rationale, audience context, or language notes where needed.
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Performance-oriented and data-led, with the ability to track campaign effectiveness, analyse redemption and engagement metrics, and continuously optimise for ROI and customer engagement
Own the rewards strategy and implementation for rewards partnership with revenue and user engagement accountability.
Design, develop, and manage the rewards portfolio to drive customer engagement, incremental revenue, retention, and upsell within the CelcomDigi ecosystem. Drive ROI through customer lifetime value and driving cross pillar revenue (e.g., from Safety & security, connectivity to fintech or content).
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The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement.
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Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
Solution Design and Development: Develop comprehensive solution designs, considering both technical and business aspects. Ensure alignment with organizational goals, standards and best practices. Participate in development activities.
System Integration: Coordinate with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participate in system testing, troubleshooting and issue resolution.
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Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
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Partner with business product owners, technology teams, and senior stakeholders to provide trusted technical advice, influence strategic decisions, and foster adoption of data science solutions across the organisation.
Contribute to the growth of the Data Science community by sharing knowledge, mentoring team members, promoting best practices, and bringing insights from internal and external projects to continuously improve capabilities and business outcomes.
Design, build, and enhance data science and AI products that contribute to a Unified Revenue Growth Management (RGM) Engine, enabling the evolution from centralized insights to AI-powered decision-making and execution.
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Process purchase requisitions and purchase orders in line with company policies, procedures, and specifications.
Contract Management:
Draft, review, negotiate, and execute various types of contracts (formal, short-term, and annual). Provide guidance on contract-related matters to project managers and operational teams.
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Monitor inventory health, including safety stock, Slow Moving & Obsolete (SLOB), and Near Expiry (NE), to implement improvement initiatives to optimize inventory performance.
Coordinate inbound shipment planning and warehouse capacity to ensure efficient product distribution.
Partner with Demand Planning, Commercial, Procurement, Logistics, Finance, and suppliers to ensure supply plans support business requirements.
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Data Profiling & Quality: Establish rigorous data quality metrics, validation standards, cleansing routines, and profiling methodologies to ensure a high-fidelity migration
Target Data Mapping: Analyze convoluted, highly fragmented legacy data architectures and map them cleanly to future-state target ERP data models
Senior Stakeholder Alignment: Act as a key strategic advisor, liaising directly with senior leadership, functional business owners, and external vendors to align on migration strategy and translate technical data risks into clear business impacts
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Technology-enabled delivery – Gain hands-on experience with automation and digital tools that are redefining how corporate tax compliance is delivered.
Accelerated growth – Benefit from structured coaching, mentoring and exposure to senior stakeholders.
Diverse, inclusive culture – Join a workplace that values authenticity, individual priorities and diverse thinking to drive stronger insights and innovation.
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