Act as the official liason with the local regulatory body and NPRA to ensure all regulatory licences are maintained and renewed timely .
Control and monitor all transactions ( Inbound & Outbound ) of all controlled drugs such as PD , DD & PSE to ensure full compliance to Poison Act & Regulations .
Lead Operations Team in pharmaceutical waste destructions and product recall processes to ensure compliance to regulatory requirements .
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Handling customer inquiries and complaints with professionalism and independently.
Lead, train, and motivate team members to maintain the highest standards of hospitality
Oversee the day-to-day operations of the bakery cafe including managing staff schedules, delegating tasks and ensuring all procedures are followed.
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Able to train and guide Junior Bakers and Bread Trainees.
Maintain rigorous quality control standards throughout the baking process. Inspect ingredients, monitor baking times and temperatures, and conduct regular taste tests to guarantee exceptional product quality.
Maintain a clean and organized workspace, follow proper handling procedures for food products, and ensure compliance with health regulations.
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Outdoor Sales & Up Sale : Proactively identify and secure new business opportunities by reaching out to potential customers. Planning and executing a structured product upselling strategy to increase sales value from existing customers and markets. Setting a clear sales target and determining the implementation timeline
Online Sales Management: Manage and grow online sales channels, including responding to customer inquiries on digital platforms, processing online orders, coordinating deliveries, and implementing online promotional activities to increase sales and brand visibility.
Event Participation: Represent the company in roadshows and events, showcasing our products and services.
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Build and manage relationships with a diverse range of stakeholders including agents, education aggregator sites, sponsoring organisations, educational institutions and government agencies in respective recruitment markets.
Organise and manage resources required for implementation of marketing and student recruitment activities in a designated market or region.
Achieve student recruitment targets for designated market or region, in line with the Unit’s broad objectives and growth projection of the University.
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