Actively identify & develop new biz opportunities with existing & potential clients. Ensure customers' needs are met while maintaining Division's profitability
Cross-sell products and services to increase clients' share of wallet by developing an account plan in consultation with the relevant product specialists.
Provide training and guidance to team members includes problem solving (Sr. RM)
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Penglibatan Komuniti: Menjawab komen, mesej, dan berinteraksi dengan pengikut untuk membina komuniti dalam talian yang kukuh.
Analitik & Laporan: Memantau metrik prestasi di semua platform (penglibatan, tontonan, jangkauan, penukaran) dan melaraskan strategi berdasarkan wawasan data.
Kerjasama: Menjalinkan kerjasama dengan profesional penjagaan kesihatan, influencer, atau rakan kongsi untuk mencipta kandungan bersama yang selaras dengan mesej jenama.
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Penglibatan Komuniti: Menjawab komen, mesej, dan berinteraksi dengan pengikut untuk membina komuniti dalam talian yang kukuh.
Analitik & Laporan: Memantau metrik prestasi di semua platform (penglibatan, tontonan, jangkauan, penukaran) dan melaraskan strategi berdasarkan wawasan data.
Kerjasama: Menjalinkan kerjasama dengan profesional penjagaan kesihatan, influencer, atau rakan kongsi untuk mencipta kandungan bersama yang selaras dengan mesej jenama.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Oversee the quality assurance of pre-live scripts, visual assets, and promotional bundles to ensure flawless accuracy and strict brand compliance.
Analyze high-level campaign performance metrics (GMV, conversion rates) to optimize ongoing strategies and produce data-driven reports for continuous improvement.
Drive post-live debriefs to capture strategic lessons learned, implement best practices across the team, and spearhead account growth through targeted upselling.
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Support the execution of the regional strategy for scaling livestreaming operations, ensuring consistency, quality, and efficiency across all markets.
Create, document, and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle, including equipment setup, OBS configuration, host preparation, and live troubleshooting.
Oversee the master livestream calendar, coordinating with production, talent, local market, and tech teams to manage the flow of campaigns from inception to launch.
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