Prepare and process personal financing applications efficiently and accurately, ensuring compliance with internal policies and regulatory requirements.
Maintain strong relationships with existing customers, identifying opportunities for cross-selling and up-selling of other bank products.
Resolve customer inquiries and complaints professionally and in a timely manner.
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Execute merchandising activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Report on the activities and products of the competitors via inputs to the competition reports
Maintain relevant customer data in appropriate customer relationship management databases
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Put forward the catering service by creating a personalized relation to the clients (quality of the welcome and the service in the restaurant)
Organize and coordinate your team members by giving them seasonal goals as well as supervise their attitude and working behaviour basing on Club Med standards
Participate in optimizing your service budgets by handling the expenses and improving the profitability so your service will be able to become a profit source
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