Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
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Achieve the assigned financial targets of the business centre via solicitation of new business as well as expanding the wallet share of existing customers.
Manage loan quality of the business centre to ensure minimal credit losses per targets set.
Inculcate behavior of compliance to regulatory, credit and business rules/regulations.
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Candidates should possess Training and Sales Management skills, such as coaching team members, supporting product training sessions, and contributing to the coordination of sales activities.
Candidates should ideally have experience in insurance, financial services, or related industries, and familiarity with basic marketing principles and campaign support.
Candidates should have strong organizational and time management abilities, competence with standard office and CRM software, and the capacity to work both independently and within a team.
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Participate in branch/region/bank sales activities and campaigns to achieve deliverables
Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals
Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
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Support operations to consistently achieve ≥95% equipment uptime.
Participate in periodic plant operational integrity and safety tests, including lifeboats, firewater pumps, safety systems, LSA, and helideck operations.
Lead and perform duties related to operation, servicing, maintenance, and repair of E&I units, systems, and tools.
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