IT Project Management role is expected for this position
Degree in Information Technology, a related field or an equivalent qualification
At least 7 years of IT working experience; of which minimum 5 years of SAP SD project and support experience. Knowledge in SAP S/4 HANA experience is an added advantage
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Strong understanding of end-to-end Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes.
Experience in SAP SD billing cycle configuration based on Division, including billing schedules, billing dates, billing due dates and related business requirements.
Strong knowledge of Sales Orders, Deliveries, Billing, Pricing, ATP and Credit Management.
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Collaborate with business teams to gather requirements, perform impact analysis, and deliver solutions aligned with global templates and compliance standards.
Support and oversee data-related activities, including data migration, validation, and quality checks during deployments.
Perform functional testing, coordinate user acceptance testing, and support cutover/go-live readiness.
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Providing application support under the SAP platform for the SAP SD Module, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectations
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure
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