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100+ Front Office Supervisor Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 182 jobs results for
"front office supervisor"
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Manage Alert
Undisclosed
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
- Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...
Posted
13 days ago
Undisclosed
Singapore
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
13 days ago
Undisclosed
Singapore
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
13 days ago
Fairmont Singapore & Swissôtel The Stamford
Undisclosed
Singapore
- Handle guest issues when needed
- Meet, greet, rooming and service of all VIP guests
- Plan and review rosters to ensure productivity goals are met ...
Posted
14 days ago
SGD4,000 - SGD5,000 Per Month
Outram
- Collaborate with relevant stakeholders to ensure seamless operations within the lounge
- Provide reception relief coverage when required
- Manage vendors providing cleaning, hygiene, pest control, security and indoor plant-maintenance services ...
Posted
14 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Assign and instruct Front Office Executive in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. ...
Posted
16 days ago
Hyatt Centric Victoria Harbour Hong Kong
Undisclosed
Hong Kong
- Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
- Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
- Conduct development and performance reviews, identifying key personnel for further development and structured career path ...
Posted
16 days ago
Undisclosed
Taman Wilayah Selayang
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed ...
Posted
18 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay) ...
Posted
18 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- * Maintain familiarity with room types, availability and hotel products to support upselling and sales.
- * Handle cashiering, payments and other authorized guest services in accordance with hotel procedures.
- * Maintain guest privacy and confidentiality while delivering personalized service. ...
Posted
19 days ago
Undisclosed
Singapore
- Ensure all guest history records are updated and consistent guest recognition programmes are implemented.
- Monitor and support the performance, grooming, and training of Front Office associates to meet service and presentation standards.
- Contribute to cost control, staffing schedules, and productivity measures while ensuring compliance with hotel policies and procedures. ...
Posted
19 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.
- Showcase exceptional communication and customer relations skills. ...
Posted
19 days ago
MYR3,500 - MYR4,500 Per Month
- Motivate, coach, and support team members
- Ensure compliance with brand standards, health, safety, and security policies.
- Prepare and communicate shift reports, highlighting operational issues and improvements to management. ...
Posted
20 days ago
MYR4,000 - MYR5,000 Per Month
- Monitor front office operations to ensure compliance with hotel policies and procedures.
- Train, mentor, and motivate front office team members to foster professional growth and teamwork.
- Prepare and review daily reports, including occupancy, revenue, and guest feedback. ...
Posted
20 days ago
MYR4,500 - MYR5,500 Per Month
- Ensure compliance with company policies, brand standards, and standard operating procedures (SOPs).
- Coordinate effectively with other departments to ensure timely fulfillment of guest requests.
- Monitor service quality, response times, and guest satisfaction, implementing improvements where necessary. ...
Posted
20 days ago
MYR2,200 - MYR2,500 Per Month
George Town
- Coordinate with other departments (e.g., housekeeping, maintenance) to ensure guest satisfaction.
- Process payments, issue invoices, and maintain accurate records.
- Assist in resolving guest complaints or concerns with patience and professionalism. ...
Posted
20 days ago
SGD4,000 - SGD5,500 Per Month
Choa Chu Kang
- Train and mentor team members to enhance their skills and performance.
- Monitor and evaluate employee performance, providing feedback and coaching as needed.
- Develop and implement operational procedures to improve efficiency and productivity. ...
Posted
20 days ago
Undisclosed
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Develops specific goals and plans to prioritize, organize, and accomplish work
- Ensures employee recognition is taking place on all shifts ...
Posted
21 days ago
A DREAMWORKS COMPANY PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- • Enter status of rooms cleaned.
- • Complete checklists to report cleanliness and condition of each assigned area.
- • Complete required housekeeping paperwork. ...
Posted
23 days ago
Undisclosed
Taman Wilayah Selayang
- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
- Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. ...
Posted
23 days ago
SGD3,158 - SGD3,158 Per Month
Singapore
- Deliver high quality service to guests.
- Personally inspect VIP rooms.
- Offer personalized service and assistance for regular and long stay guests. ...
Posted
24 days ago
Undisclosed
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
24 days ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
25 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
25 days ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
25 days ago
SGD2,833 - SGD2,833 Per Month
Singapore
- Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. ...
Posted
a month ago
SGD2,861 - SGD2,861 Per Month
Singapore
- Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communication Manager / Guest Service Manager.
- Handle complaints promptly and efficiently, taking the necessary action and informing the Communication Manager / Guest Service Manager to follow-up where appropriate.
- Follow-up with guests to ensure satisfaction with problem resolution (service recovery). ...
Posted
a month ago
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