27 Front Office Supervisor Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 27 jobs results for "front office supervisor" in Kuala Lumpur
Never miss any updates for Front Office Supervisor jobs in Kuala Lumpur
MYR2,500 - MYR2,700 Per Month
Near Train Station
  • Support promotional activities, local marketing initiatives and customer engagement programmes to increase store traffic and sales when require.
  • Monitor daily operational performance, customer traffic, productivity and service quality, and recommend improvement opportunities to the Store Manager including promotional activities when required.
  • Ensure all Standard Operating Procedures (SOPs), operational standards, company policies and daily operational checklists are consistently implemented and complied with. ...
Supervising Coaching
+1

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Posted
a month ago
MYR2,500 - MYR2,700 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support promotional activities, local marketing initiatives and customer engagement programmes to increase store traffic and sales when require.
  • Monitor daily operational performance, customer traffic, productivity and service quality, and recommend improvement opportunities to the Store Manager including promotional activities when required.
  • Ensure all Standard Operating Procedures (SOPs), operational standards, company policies and daily operational checklists are consistently implemented and complied with. ...
Supervising Coaching
+1

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Posted
a month ago
MYR2,000 - MYR2,200 Per Month
+Additional Compensation

Petaling, WP Kuala Lumpur

Near Train Station
  • Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.
  • Monitor and manage store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
  • Utilizes existing tools to identify and prioritizes communication and regularly uses discretion to filter communication to the store team. ...
Stock Management Stock Replenishment
+3
Posted
a month ago
MYR5,000 - MYR8,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Feedback Loop: Gather guest insights and collaborate with management to improve the hospitality services.
  • Job Description:
  • Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media. ...
Customer Service Hospitality Management
+2
Posted
a month ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Back: food preparation, basic cooking, coordinating food orders
  • Supervise and lead staff, including scheduling and task delegation
  • Maintain high standards of food hygiene, cleanliness, and safety ...
Posted
20 days ago
MYR2,200 - MYR2,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Come up with a strategy to achieve sales target
  • Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc)
  • Provide professional services to customers ...
Customer Service Retail Operations
+8

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Posted
19 days ago
MYR3,000 - MYR3,400 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Support & Development – Assist in training, onboarding, and guiding new crew members.
  • Compliance & Financial Duties – Uphold hygiene and safety standards, and manage shift-end cash handling, reporting, and handovers.
  • Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage. ...
Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service
+6
Posted
3 months ago

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
8 days ago

KL City

  • The Ritz-Carlton, Kuala Lumpur is seeking passionate and professional Front Office Associates to join our team.
  • We are hiring for the following positions (Local Malaysian Only) :
  • We welcome the passionate hospitality professionals who are enthusiastic about delivering exceptional guest experiences and building a rewarding career with a world-renowned luxury brand. ...
Posted
25 days ago

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
8 days ago

KL City

  • Supervise, guide, and support Front Office colleagues to deliver exceptional and personalized service.
  • Monitor daily Front Desk activities, ensuring accuracy in billing, payments, room assignments, and guest accounts.
  • Work closely with the Front Office Manager on operational matters, service improvements, and team performance. ...
Posted
11 days ago

The Gardens A St Giles Signature Hotel And Residences

KL City

  • Resolve operational challenges that may arise during your shift efficiently and effectively.
  • Maintain a high standard of cleanliness, safety, and security throughout the front office and lobby area.
  • Collaborate with other hotel departments to ensure a cohesive and guest-centric experience ...
Posted
12 days ago

KL City

Posted
13 days ago

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
13 days ago

KL City

  • Ensure the smooth daily operation of the Front of House, with team members clear on their roles and responsibilities
  • Plan and implement effective training programmes in coordination with the Training team, recorded according to established standards
  • Support the preparation of the annual departmental operating budget and financial plans ...
Posted
16 days ago

KL City

  • Guest Experience
  • Responsible Business
  • Accountabilities ...
Posted
18 days ago

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
21 days ago

KL City

  • Assist in managing room allocations, reservations, and front desk operations.
  • Conduct daily briefings and ensure effective communication within the department.
  • Monitor staff performance, attendance, grooming, and adherence to hotel policies. ...
Posted
21 days ago

KL City

  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  • Able to work under pressure and deal with stressful situations during busy periods.
Posted
21 days ago

KL City

Posted
21 days ago

Shining Seeds Sdn Bhd

KL City

  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay) ...
Posted
a month ago

KL City

  • Strong understanding of Front Office operations, including Front Desk and guest relations.
  • Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
  • You will be responsible for assisting in the efficient operation of the Front Office during the night shift, in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of associates, guests, and owners. The Duty Manager (Night) supports the Front Office Manager and Assistant Front Office Manager in overseeing the hotel's overnight operations, ensuring smooth and seamless guest experiences. This role serves as the primary point of contact during the night for guest concerns, service recovery, and emergency situations, while providing leadership, guidance, and support to the Front Office team. The Duty Manager (Night) is also responsible for maintaining operational standards, ensuring guest and associate safety, and overseeing the completion of night audit and related administrative duties.
Posted
a month ago

KL City

  • Oversee end-to-end customer service operations across all channels (e.g., calls, emails, chat, and digital platforms), ensuring accuracy, consistency, and adherence to approved service standards and operating procedures.
  • Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
  • Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction. ...
Posted
4 days ago

KL City

  • Develop yourself by benefiting from professional training on the protocols of renowned brands such as Sothys, Cinq Mondes or Payot
  • Assist the Spa Manager in the organization, and the management of the spa
  • Welcome the clients and organize the planning of their treatments ...
Posted
13 days ago

DMK HOSPITALITY SDN BHD

KL City

  • Sharpen phone selling and objection handling skills in a supportive, coaching environment.
  • Ready to turn conversations into bookings?
  • We are DMK HOSPITALITY SDN BHD, a team focused on food and beverage experiences and guest services, and we care about creating moments that keep customers coming back. You will enjoy working with us at DMK HOSPITALITY SDN BHD while helping grow our customer base through friendly, effective phone outreach. ...
Posted
20 hours ago