Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must. Fluency in spoken and written English required.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints and overseeing the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
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