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35 Front Office Manager Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 35 jobs results for
"front office manager"
in Kuala Lumpur
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MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Posted
a month ago
MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Posted
a month ago
MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Posted
a month ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
a month ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
4 days ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
25 days ago
Undisclosed
KL City
- Demonstrate recent experience in managing guest satisfaction, service recovery, complaint resolution and the overall guest journey.
- Demonstrate a masterful command and ability to use hotel property management systems, front office systems, point-of-sale systems and other relevant technology to support efficient operations and informed decision-making.
- Proven ability to manage front office operations, including arrivals, departures, room assignments, upgrades, VIP handling, group movements, billing enquiries and coordination with Housekeeping and other hotel departments. ...
Posted
20 days ago
MYR4,000 - MYR4,000 Per Month
KL City
- Assist in managing room allocations, reservations, and front desk operations.
- Conduct daily briefings and ensure effective communication within the department.
- Monitor staff performance, attendance, grooming, and adherence to hotel policies. ...
Posted
21 days ago
Undisclosed
KL City
- Ensure the smooth daily operation of the Front of House, with team members clear on their roles and responsibilities
- Plan and implement effective training programmes in coordination with the Training team, recorded according to established standards
- Support the preparation of the annual departmental operating budget and financial plans ...
Posted
16 days ago
Undisclosed
KL City
- Guest Experience
- Responsible Business
- Accountabilities ...
Posted
17 days ago
Undisclosed
KL City
- Ensure the smooth daily operation of the Front of House, with team members clear on their roles and responsibilities
- Plan and implement effective training programmes in coordination with the Training team, recorded according to established standards
- Support the preparation of the annual departmental operating budget and financial plans ...
Posted
18 days ago
Undisclosed
KL City
- Demonstrate recent experience in managing guest satisfaction, service recovery, complaint resolution and the overall guest journey.
- Demonstrate a masterful command and ability to use hotel property management systems, front office systems, point-of-sale systems and other relevant technology to support efficient operations and informed decision-making.
- Proven ability to manage front office operations, including arrivals, departures, room assignments, upgrades, VIP handling, group movements, billing enquiries and coordination with Housekeeping and other hotel departments. ...
Posted
19 days ago
Front Office Manager - Hyatt Place Kuala Lumpur Bukit Jalil Front Office Manager - Hyatt Place Kuala Lumpur Bukit Jalil
Hyatt Place Kuala Lumpur Bukit Jalil
Undisclosed
KL City
- Demonstrate recent experience in managing guest satisfaction, service recovery, complaint resolution and the overall guest journey.
- Demonstrate a masterful command and ability to use hotel property management systems, front office systems, point-of-sale systems and other relevant technology to support efficient operations and informed decision-making.
- Proven ability to manage front office operations, including arrivals, departures, room assignments, upgrades, VIP handling, group movements, billing enquiries and coordination with Housekeeping and other hotel departments. ...
Posted
19 days ago
Undisclosed
KL City
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts. ...
Posted
20 days ago
Undisclosed
KL City
- Handle guest concerns and service recovery promptly and professionally.
- Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations.
- Monitor departmental performance, guest satisfaction, and compliance with hotel policies and brand standards. ...
Posted
18 days ago
Undisclosed
KL City
- Handle guest enquiries, feedback, complaints, and service recovery professionally and promptly.
- Monitor reservations, room availability, guest records, and booking systems to ensure accuracy and smooth operations.
- Coordinate with housekeeping, maintenance, property management, and other relevant teams to ensure guest requirements are attended to in a timely manner. ...
Posted
25 days ago
The Gardens A St Giles Signature Hotel And Residences
MYR3,500 - MYR4,500 Per Month
KL City
- Resolve operational challenges that may arise during your shift efficiently and effectively.
- Maintain a high standard of cleanliness, safety, and security throughout the front office and lobby area.
- Collaborate with other hotel departments to ensure a cohesive and guest-centric experience ...
Posted
12 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- We welcome the passionate hospitality professionals who are enthusiastic about delivering exceptional guest experiences and building a rewarding career with a world-renowned luxury brand.
- Join us and be part of a team dedicated to creating memorable experiences for our guests every day.
- Apply now and begin your journey with The Ritz-Carlton, Kuala Lumpur. ...
Posted
7 days ago
Undisclosed
KL City
- Supervise, guide, and support Front Office colleagues to deliver exceptional and personalized service.
- Monitor daily Front Desk activities, ensuring accuracy in billing, payments, room assignments, and guest accounts.
- Work closely with the Front Office Manager on operational matters, service improvements, and team performance. ...
Posted
10 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
7 days ago
Undisclosed
KL City
- Supervise, guide, and support Front Office colleagues to deliver exceptional and personalized service.
- Monitor daily Front Desk activities, ensuring accuracy in billing, payments, room assignments, and guest accounts.
- Work closely with the Front Office Manager on operational matters, service improvements, and team performance. ...
Posted
12 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
19 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- The Ritz-Carlton, Kuala Lumpur is seeking passionate and professional Front Office Associates to join our team.
- We are hiring for the following positions (Local Malaysian Only) :
- We welcome the passionate hospitality professionals who are enthusiastic about delivering exceptional guest experiences and building a rewarding career with a world-renowned luxury brand. ...
Posted
24 days ago
Undisclosed
KL City
- 制定具体的目标和计划，以便优先考虑、组织和完成工作。
- 处理投诉，解决纠纷，解决不满和冲突，或与他人进行协商。
- 监督人员编制，确保宾客服务、运营需求和财务目标均得以满足。 ...
Posted
20 days ago
Undisclosed
KL City
- 制定具體的目標和計劃，以便優先考慮、組織和完成工作。
- 處理投訴，解決糾紛，解決不滿和衝突，或與他人進行協商。
- 監督人員編制，確保賓客服務、運營需求和財務目標均得以滿足。 ...
Posted
20 days ago
Park Hyatt Kuala Lumpur
Undisclosed
KL City
- Strong understanding of Front Office operations, including Front Desk and guest relations.
- Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
- You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager - Front Office is responsible for assisting the Front Office Manager and Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. The Duty Manager - Front Office is also a point of contact for handling guest complaints and emergencies, providing leadership and support to the Front Office team, and ensuring a seamless guest experience.
Posted
21 days ago
Undisclosed
KL City
- Strong understanding of Front Office operations, including Front Desk and guest relations.
- Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- Good command in English & Mandarin
- Possess a valid driving license
- Fresh Grads are welcome to apply ...
Posted
a month ago
Undisclosed
KL City
- Business integration of digital and platform implementation initiatives, including CRM, Wealth Platform, workflow automation, AI-enabled insights
- You will support Deloitte and client’s business growth by:
- Identifying client business requirements, strategic objectives, operational pain points, and opportunities to improve process efficiency, automate manual workflows, enhance onboarding, servicing, and relationship-manager effectiveness ...
Posted
3 days ago
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