Conduct thorough analysis and regular business and control reviews to get insightful outcomes and recommendations, aiding in decision-making and risk assessment. In conjunction with the relevant departments, ensure any rectification or remediation efforts are monitored promptly and with quality resolution.
Handle complex matters or challenges by identifying problems and collaborating with stakeholders to find efficient solutions. This includes reviewing Front Office requests, providing approvals (where appropriate), and escalating to Management.
Ensure compliance with regulatory and internal control standards, including the timely implementation of internal and external audit points and any issues regulators raise.
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Familiar the whole floor operation by carrying out the different role of every floor position such as hosting, serving, cashiering etc.
Provide a high quality of service and deliver excellent dining experience to all customers.
Enhance the leadership and performance excellence of the crew members through training, motivating, assessing, and being a role model for all crew members to provide customers with high quality of service.
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Familiar the whole floor operation by carrying out the different role of every floor position such as hosting, serving, cashiering etc.
Provide a high quality of service and deliver excellent dining experience to all customers.
Enhance the leadership and performance excellence of the crew members through training, motivating, assessing, and being a role model for all crew members to provide customers with high quality of service.
...