Carry our service work to the highest possible standard in line with JCI policy & procedures and industry recognised best practices.
Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense
Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis
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Execute routine maintenance tasks, such as cleaning and replacing filters, coils, and fans, as well as checking refrigerant levels and electrical connections to enhance system
Execute routine maintenance tasks, such as cleaning and replacing filters, coils, and fans, as well as checking refrigerant levels and electrical connections to enhance system longevity and performance.
Provide expert recommendations to clients for system upgrades, repairs, and energy efficiency improvements, ensuring customer understanding of system functionalities and benefits.
Adhere to all safety protocols and regulations during installation and service operations to ensure a safe working environment for both the technician and the customer.
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Dokumentasi: Menyimpan rekod terperinci mengenai pembaikan, kerja penyelenggaraan, dan pemeriksaan, termasuk bahagian yang digunakan dan jam kerja.
Pembaikan Kecemasan: Bertindak balas dengan segera terhadap kerosakan atau keperluan pembaikan segera, termasuk yang berlaku di luar tapak kerja utama, untuk meminimumkan masa kenderaan tidak beroperasi.
Kawalan Kualiti: Memastikan semua kerja pembaikan dan penyelenggaraan memenuhi standard industri dan spesifikasi syarikat.
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Ability to work with control systems, instrumentation, and basic programmable logic controllers (PLC), with familiarity in modern building automation or AIoT-based monitoring considered an advantage.
Strong problem-solving skills for troubleshooting mechanical, electrical, and control-related issues in HVACR systems under time and resource constraints.
Effective communication and interpersonal skills for collaborating with technicians, engineers, contractors, and clients, and for preparing clear service and project reports.
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