Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)...
Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
What You'll Be Doing
Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets...