Provide professional guidance to internal and external stakeholders on trade finance inquiries, ensuring compliance with international guidelines (UCP600, ISBP, URR725, ISP98)
To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA/FMC, counterparts, and business service applications.
To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA/FMC, counterparts, and business service applications.
Foster a culture of continuous improvement, encouraging experimentation, agility, and cross-functional collaboration to solve complex operational challenges.
To provide high-quality service, attend to any ad-hoc queries received from transfer agent, fund manager, clients and internal team, including appropriate investigation, follow-up and escalation when required.
Prepare reports via internal tools (e.g. Holistics, Mixpanel etc.) by extracting relevant data, structuring findings, and presenting outputs in a clear and usable format to assist in account investigations and support the team's regulatory reporting obligations..