Proven skills in negotiation, stakeholder management, and commercial deal structuring with institutional partners.
Ability to analyze financial and transactional data, assess partner performance, and prepare clear management reports.
Excellent communication and presentation skills, with the ability to work effectively across product, risk, compliance, legal, and operations teams.
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Lead the conduct of learning needs analysis to identify trends, address learning gaps and enable the development of highly customised programmes.
Collaborate across pillars and/or departments to co-create crossfunctional programs encompassing various knowledge areas.
Follow emerging technological trends shaping central banking activities including areas of supervision, payments and digital innovation to steer capacity building programmes to address any knowledge gaps.
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This role to be focused on customer-centric innovation to continuously design and improvise product initiatives based on market trends and data to better serve evolving customer needs and improve retention.
Collaborate to plan engagement objectives and an audit strategy that complies with professional standards and appropriately addresses risk.
Understand the client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments.
Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team.
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You have strong executive presence and commercial acumen, with the ability to influence senior stakeholders, shape strategy and drive change across multiple markets.
Prior experience in Insurance Operations with exposure to regulated financial services environments will be highly advantageous.
Rendered technical assistance to both internal and external parties for underwriting matters related to Casualty and Financial Lines of business.
Underwrite all classes of Casualty Lines of business within the given underwriting authority limits, guidelines, monitor all the technical underwriting processes and acceptance of Financial Lines of business.
Providing underwriting expertise relating to Casualty Lines of business.
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Review user acceptance test for Prophet modelling.
Coordinate with stakeholders from various departments, e.g. Strategy, Actuarial, Investment and etc, in identifying and implementing strategies that optimize company’s KPIs.
Assist Head of Department in any other assignments as and when required.
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Design, automate, and maintain high-impact executive dashboards in Tableau to monitor the end-to-end product lifecycle and campaign effectiveness.
Drive continuous “always-on” marketing by identifying cross-sell, upsell, and attrition opportunities through the ongoing monitoring of customer behavior.
Review and evaluate campaign and reports requests to provide structure to campaigns in order to reduce ad hoc demand and improve resource and time management.
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Suspicious Transaction Investigation & STR Submission: Ensure proper investigation of suspicious transactions per regulatory requirements, guaranteeing timely submission of Suspicious Transaction Reports (STR) to the Regulator and escalation to the Line Manager.
Team Oversight & Operational Management: Assist the Line Manager in managing daily BAU operations, case assignments, aging, and productivity/quality (QA/SLA) targets while guiding the team in identifying unusual client activities.
Risk Trend Analysis & Internal Controls: Analyze suspicious activity and ML/TF risk trends to provide actionable recommendations that strengthen internal controls within the bank.
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Risk Assessment & Relationship Exits: Assess reputational, regulatory, and financial crime risks to provide appropriate relationship exit recommendations to the Business.
AML/CFT Governance & Training: Promote a strong culture of AML/CFT controls and ensure sound Group compliance, supporting business units with continuous AML/CFT training and awareness.
Process Improvement & Workflow Transformation: Participate in AML/CFT mini-projects and contribute to the transformation of workflows to enhance, innovate, and automate investigation processes.
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Collaborate effectively with diverse stakeholders in the bank in delivering effective campaigns/initiatives/ journey or process enhancement that will achieve KRA targets and contribute to overall division profitability.
Stakeholders include but not limited to UI/IX team, branches, Product Teams, Product Support, Development Team, Design Team, IT, and Group Marketing, Compliance, Legal, etc. to ensure seamless campaign delivery.
10+ years of technology sales and sales management experience
Target oriented individual with demonstrable sales experience dealing with B2B customers having demonstrated decision making, problem solving, and negotiating skills.
Bachelor's degree in computer science, engineering, math, finance, or economics
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Collaborate to plan engagement objectives and an audit strategy that complies with professional standards and appropriately addresses risk.
Understand the client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments.
Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team.
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Lead the team on client engagements to assist with finance processes improvement and optimisation, strengthening of controls and governance, effective remediation of audit findings, enhancing readiness for adoption of new accounting standards
Work with leadership from both client organisations and EY, manage project activities and facilitate decision making to achieve project goals as well as milestone in a timely manner
Manage daily client relationship and provide insights into improvement options including opportunities for technology enhancements, consistently deliver quality work products and client services
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Manage and Implementation of new fees and/or looking at various avenues to increase the fee income that comply with BNM guidelines and the Bank’s compliance requirements.
Work with relevant stakeholders on any responses/feedback which is mortgage related and required by ABM and BNM within stipulated timeline given.
Manage valuers and solicitors evaluation and empanelment.
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Advanced Analytics: Develop models for complex business scenarios and design interactive dashboards to communicate actionable insights to stakeholders.
Predictive Analytics: Move beyond descriptive reporting by leveraging AI/ML knowledge to forecast trends or customer churn.
Stakeholder Management: Partner with business units to understand market and customer needs, delivering tailored data solutions.
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Responsible to plan, lead and execute audits in accordance to the approved annual audit plan within the timelines and resources allocated. This includes manage and supervise the audit team, reviewing the team members’ working papers by evaluating the adequacy and appropriateness of the audit scope / procedural steps / audit evidences obtained and provide value added inputs to further enhance the effectiveness of the audit findings presented and corrective actions recommended.
Responsible to manage audit projects and provide guidance/coaching to the junior team members.
Responsible to monitor and follow up closely with the audit progress and engage Head of Audit (HOA) for status updates in timely manner.
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