In-house Support: Deliver technical support services for the Hong Kong office, including desktops, laptops, peripherals and meeting-room systems.
Remote Support: Provide remote technical assistance for users across the Asia region, using remote tools and the corporate ticketing system.
ITSM & Ticketing: Handle incident and request tickets in line with ITIL processes, including proper logging, prioritisation and follow-up until resolution.
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Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS
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In-house Support: Deliver technical support services for the Hong Kong office, including desktops, laptops, peripherals and meeting-room systems.
Remote Support: Provide remote technical assistance for users across the Asia region, using remote tools and the corporate ticketing system.
ITSM & Ticketing: Handle incident and request tickets in line with ITIL processes, including proper logging, prioritisation and follow-up until resolution.
...
Develop leadership experience by assisting the Sales Manager to grow the sales force and contributing to marketing content such as project handovers and customer interviews.
Identify and qualify renovation leads across Negeri Sembilan, Selangor and Melaka, managing each opportunity from first contact to contract.
Prepare clear, timely quotations and proposals that outline scope, materials and pricing.
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Develop leadership experience by assisting the Sales Manager to grow the sales force and contributing to marketing content such as project handovers and customer interviews.
Identify and qualify renovation leads across Negeri Sembilan, Selangor and Melaka, managing each opportunity from first contact to contract.
Prepare clear, timely quotations and proposals that outline scope, materials and pricing.
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