Generate and analyze engineering data, providing actionable insights to support yield enhancement, quality improvement, and cost reduction initiatives.
Generate and analyze engineering data, providing actionable insights to support yield enhancement, quality improvement, and cost reduction initiatives.
Advise customer operator / maintenance / QC staff in preparing, cleaning and maintenance of filling lines by providing appropriate knowledge and information. Immediately inform customer and SIG supervisor if machines are not operated / maintained per official documentation.
What You'll Do: Diagnose and resolve technical issues onsite for clients Install, configure, and maintain hardware and software systems Provide user training and technical guidance as needed Ensure timely response to service requests and incidents Document service activities accurately Collaborate with internal teams for escalated support
Deliver technical training, prepare application documentation, and collect customer feedback to support continuous product improvement and development.
Ensure technical service activities comply with Company standards, ISO and GDPMD applicable requirements. including timely completion closure of CAPA, corrective actions, and audit findings.