Guest Engagement
Service Excellence
Excellent Communication
Table Management
Queue Management
Multitasking
Fast Learner
Team Coordination
Friendly Personality
Welcoming
Confident
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
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Understand market insights and propose an activation plan — conduct market surveys, track user behaviour, competitor landscape and category trends, and turn findings into account-growth or activation recommendations.
Identify gaps and propose solutions — proactively pinpoint operational, process, or resourcing shortcomings across the four lines and present actionable, data-backed recommendations.
Reporting and post-mortem — deliver regular performance and account reports, evaluate campaign/project/event outcomes, and derive learnings to continuously improve operational effectiveness.
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Understand market insights and propose an activation plan — conduct market surveys, track user behaviour, competitor landscape and category trends, and turn findings into account-growth or activation recommendations.
Identify gaps and propose solutions — proactively pinpoint operational, process, or resourcing shortcomings across the four lines and present actionable, data-backed recommendations.
Reporting and post-mortem — deliver regular performance and account reports, evaluate campaign/project/event outcomes, and derive learnings to continuously improve operational effectiveness.
...
Analyze the ads performance of ongoing and past projects to provide insights for future campaigns. To continuously observe and study trends in social media and community marketing.
Assist in tracking, creating, generating, analyzing, and presenting social media/performance reports.
Work collaboratively with various department team members in brainstorming, planning, and executing marketing campaigns/strategies.
...
Analyze the ads performance of ongoing and past projects to provide insights for future campaigns. To continuously observe and study trends in social media and community marketing.
Assist in tracking, creating, generating, analyzing, and presenting social media/performance reports.
Work collaboratively with various department team members in brainstorming, planning, and executing marketing campaigns/strategies.
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