Deploy and maintain products in the customer's system landscape.
Propose solutions regarding the customer operational issues and tune/configure products and related key software component as Operating System, Databases, application and web servers.
Define and lead performance scalability and testing projects and configurate integration components such as LDAP, SAML, databases, middleware etc.
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To ensure proper storage of goods; monitor and control of stocks
To plan, organise, co-ordinate and oversee the shipment of incoming material / items and outgoing products / equipment in an effective and efficient manner
General administration of Logistics department, LMW, control departmental costs, resource plan / motivation / discipline, procedure and performance review.
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To ensure proper storage of goods; monitor and control of stocks
To plan, organise, co-ordinate and oversee the shipment of incoming material / items and outgoing products / equipment in an effective and efficient manner
General administration of Logistics department, LMW, control departmental costs, resource plan / motivation / discipline, procedure and performance review.
...
To ensure proper storage of goods; monitor and control of stocks
To plan, organise, co-ordinate and oversee the shipment of incoming material / items and outgoing products / equipment in an effective and efficient manner
General administration of Logistics department, LMW, control departmental costs, resource plan / motivation / discipline, procedure and performance review.
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Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking
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