In depth understanding of data centre critical systems, including diesel rotary uninterruptible power supply (DRUPS), UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handling units, fire detection and suppression systems, and building monitoring systems
Prior experience driving next generation data centre strategy and consolidation roadmaps
Proven ability to deliver 24 by 7 service operations, establishing metrics, KPIs, and process improvements or automation to continuously improve performance Demonstrated ability to drive consistency of data centre standards across a regional scope
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Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence
Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards
Degree / Diploma in Business or related field with proficiency in Microsoft Office applications
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Implement and continuously improve operational policies, procedures, and best practices across all sites.
Lead, mentor, and develop a team of operations and technical staff across the cluster, building a culture of technical excellence and continuous improvement.
Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers across all operational periods.
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Should possess hands-on operations knowledge on the critical facility systems and equipment especially during system trouble shooting.
Manage data center operation, maintenance, and oversee modification of all critical environment systems including mechanical, electrical, fire protection system and Building Monitoring System.
Accountable for the proper operations of command center. Ensuring the team deliver all tasks properly and professionally involving monitoring of building management system, incident management, problem management and change management.
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Implement digital solutions to enhance contract management efficiency and payment workflows through the utilisation of data analytics tools to conduct trend analysis, monitor spending patterns, and generate insights for strategic procurement decisions
3 to 5 years of relevant procurement work experience in scientific/research facilities, preferably in laboratory operations and quality management
Familiar with government procurement policies and procedures
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