Job Description:Assist in overseeing day-to-day operations to deliver a high level of service for our guests consistentlyMonitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standardsCarry out regular checks of all areas of the outlet to ensure cleanliness and tidiness at all times and the functionality of all facilities.To monitor F&B operations stocks and/or inventory and ensure they are in good condition for guests to use.Welcome and acknowledge all guests according to standards.Provide food and drink recommendations to guests.Any other appropriate duties and responsibility as assigned by the Management
Personalize each guest experience by using the guests names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.