Compliance & Audits: Ensure all purchased materials strictly comply with Halal, HACCP, and quality standards. Prepare documentation and support both internal and external audits.
Cross-Functional Collaboration: Partner closely with Central Kitchen, Finance, and Outlet Managers to fulfill operational needs and support new product rollouts.
Reporting & Leadership: Manage and mentor the procurement team, submit monthly purchasing reports by the 6th of each month, and handle ad-hoc operational tasks as needed.
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Collaborate with the culinary team to ensure menu offerings are up-to-date, appealing, and meet guest preferences.
Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and allergens, to assist guests with their dining choices if order takers need your assistant.
Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed expectations.
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