Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Oversees the payment processes of the customers and keep track of the client's outstanding through the ageing report.
Accountable for the end to end operational performance towards this account, including forecasting and securing targeted.NET sales and margins per contract as well as ensuring that add-on sales activities and change request handing are in focus.
Assures that proposed solutions for the client are in line with the clients' needs and provide the resource requirement projection.
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