Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
Analyze contact centre processes, workflows, and customer journeys to identify pain points and opportunities for improvement to customer and employee experience
To prepare and drafting announcements to Bursa Malaysia Securities Berhad, arranging and attending Board & Committee meetings, including preparation of notices, meeting papers and drafting of Minutes.
Contract Administration: Support uploading and maintenance of active contract records focusing on completeness and accuracy of contract metadata, support contract updates and issuance of active contract list