Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
Conduct in-depth category performance analysis to uncover business gaps and recommend targeted strategies across marketing, pricing, and assortment to accelerate regional growth
Compliance & Governance: Uphold robust internal controls and ensure all processes adhere to regulatory requirements, policy guidelines and audit standards
Build and maintain strong relationships with key stakeholders to ensure smooth operations, order fulfillment and promptly resolve any issues related to the customer account