Support requirements documentation, clarification, testing of app features, and work closely with development teams to ensure the functionality and quality assurance, including User Acceptance Testing (UAT).
Report gaps and track issues through to resolution.
Liaise with stakeholders on communications activities, including updating user guides, FAQs, and other supporting materials.
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Liaise with appointed vendors and conduct periodic inventory checks where required.
Maintain accurate programme, inventory, audit, risk and administrative records, ensuring documents and supporting materials are properly organised and updated.
Coordinate with Account Managers, programme teams, Marketing teams, vendors and partners on agreements, fulfilments, proof of deliverables, programme assets and other documentation requirements.
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