Proactively identifies recurring exit issues and proposes actionable recommendations for process or system improvements to enhance efficiency and service quality
Timely and accurate processing of all exit cases (e.g. resignation, contract expiry, retirement, termination) in accordance with prevailing policies and service standards
Develop, implement and review WSH manuals and procedures, and provide expert WSH advisory and governance support to business units on WSH management systems, regulatory requirements and best practices to drive continual improvement in WSH performance.