Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.
Electrical/Electronic Engineering or equivalent.
Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries i.e. Power Electronics.
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You are responsible to escalate incidents directly to the "Regional Support Center" (RSC) according to the defined parameters Inform Customer Care Centre on all escalation issues.
You are responsible to report any customer complaints with proper documentation to the CCC.
You are responsible to ensure the proper use of tool & test equipment and report the usage on any related service report.
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