Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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Ready to make medical supplies easier to access for clinics and hospitals? Working with us at Integrated Orthosolutions (IOS) means joining a close-knit trading team that has sourced and supplied reliable medical devices and consumables across Malaysia for over 13 years.
As a Medical Sales Executive / Product Specialist, you will build product presence and scale a reliable sales pipeline across your territory. You will run product demonstrations, support clinicians with technical details, and grow relationships that strengthen our distribution reach.
Ready to make medical supplies easier to access for clinics and hospitals? Working with us at Integrated Orthosolutions (IOS) means joining a close-knit trading team that has sourced and supplied reliable medical devices and consumables across Malaysia for over 13 years.
As a Medical Sales Executive / Product Specialist, you will build product presence and scale a reliable sales pipeline across your territory. You will run product demonstrations, support clinicians with technical details, and grow relationships that strengthen our distribution reach.
Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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