Translate complex client requirements into scalable solution designs, including Proof of Concept (POC) verification and traditional IT-to-public cloud migrations.
Manage the setup, deployment, and ongoing maintenance of networked office printers, heavy-duty label/barcode printers (crucial for distribution), and multi-function peripherals (MFPs). Configure print servers, manage queue deployments, map network printers for users, and coordinate with third-party vendors for hardware servicing and lease replacements.
Lead operations and incident response. Lead incident response and blameless post-mortems for partner-affecting issues without needing an incident commander. Go past the obvious cause to the underlying ones, such as earlier architectural choices, technical debt or how systems interact. Oversee rollout and rollback strategy for the team's systems, including feature flags, dual-running and shadow comparison for migrations.
You will end-to-end development of your team's products including ownership of the team's infrastructure using Terraform, building and scaling fullstack solutions, designing efficient web interfaces and performing root cause analysis investigations
Execution, testing & handover: oversee installation and commissioning, run FAT/ SAT, close punch lists, and hand over completed projects to operations.