Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
Collaborate with back-end developers on API integration and end-to-end system functionality, with hands-on involvement in Node.js (JavaScript / TypeScript) back-end development where required.
Coaching & capability building: train and coach the team on process/ equipment/ safety, support cross-training and continuous improvement, and manage performance reviews and feedback.