Ensure compliance with the after-sales policies and service standards established by the China headquarters.
Lead the team in troubleshooting, on-site repairs, and remote technical support.
Provide technical guidance and solutions for HVAC systems, including chillers, precision air conditioners, air curtains, and other specialized air conditioning equipment.
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RFI & Technical Coordination – Raise and track RFIs for unclear or conflicting information and coordinate with HQ engineering/consultants for timely resolution.
Buildability & As-Built – Identify design/buildability issues early and progressively update as-built information throughout construction.
Material Approval & Delivery – Prepare material submissions, track consultant/client approvals, coordinate delivery schedules, and monitor lead-time risks.
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RFI & Technical Coordination – Raise and track RFIs for unclear or conflicting information and coordinate with HQ engineering/consultants for timely resolution.
Buildability & As-Built – Identify design/buildability issues early and progressively update as-built information throughout construction.
Material Approval & Delivery – Prepare material submissions, track consultant/client approvals, coordinate delivery schedules, and monitor lead-time risks.
...
RFI & Technical Coordination – Raise and track RFIs for unclear or conflicting information and coordinate with HQ engineering/consultants for timely resolution.
Buildability & As-Built – Identify design/buildability issues early and progressively update as-built information throughout construction.
Material Approval & Delivery – Prepare material submissions, track consultant/client approvals, coordinate delivery schedules, and monitor lead-time risks.
...
RFI & Technical Coordination – Raise and track RFIs for unclear or conflicting information and coordinate with HQ engineering/consultants for timely resolution.
Buildability & As-Built – Identify design/buildability issues early and progressively update as-built information throughout construction.
Material Approval & Delivery – Prepare material submissions, track consultant/client approvals, coordinate delivery schedules, and monitor lead-time risks.
...
RFI & Technical Coordination – Raise and track RFIs for unclear or conflicting information and coordinate with HQ engineering/consultants for timely resolution.
Buildability & As-Built – Identify design/buildability issues early and progressively update as-built information throughout construction.
Material Approval & Delivery – Prepare material submissions, track consultant/client approvals, coordinate delivery schedules, and monitor lead-time risks.
...
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
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