300+ Engineering Support Jobs in Bandar Kuala Lumpur - September 2026 - High Salaries

Showing 334 jobs results for "engineering support" in Bandar Kuala Lumpur
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KL City

  • Effectively managing client expectations and escalating when appropriate
  • Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
  • Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
25 days ago

KL City

  • Develop an understanding of key CLM objectives and align them with technical solutions
  • Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
  • Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
18 days ago

KL City

  • Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
  • Responsible for creating reference architectures, best practices and procedures and will setup, monitor and schedule batch jobs across multiple applications and operating systems.
  • Working on request based on the service request (SR) or change request (CR) from Singtel customer/stakeholder or SA. ...
Posted
19 days ago
  • Support card testing, validation, new product setup, and production readiness.
  • Support personalization equipment, software, and related systems.
  • Participate in customer technical discussions and provide remote or on-site support when required. ...
Posted
25 days ago

KL City

  • Review spare parts requests and verify the correct parts required for repair and maintenance.
  • Monitor repair quality, repeat repairs, and service turnaround time to identify improvement opportunities.
  • Escalate product quality issues and collaborate with HQ/R&D teams for root cause analysis and corrective actions. ...
Posted
25 days ago

KL City

  • Monitor application logs, system performance metrics and alerts to proactively identify and address potential issues
  • Collaborate with development teams to understand application architecture, configurations and dependencies
  • Perform code reviews and provide technical guidance on best practices for application support and maintenance ...
Posted
25 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • The HRIS Support Desk Agent provides technical and functional support for HR Information Systems (HRIS) to the HR organization.
  • Employees and other end users will primarily contact their respective HR teams for HR-related inquiries. When an inquiry requires HRIS-specific technical knowledge, system investigation, or troubleshooting, the HR team will escalate the case to the HRIS Support Desk Agent.
  • The HRIS Support Desk Agent is responsible for investigating and resolving HRIS-related issues within the defined support scope. When an issue cannot be resolved internally or requires vendor-level expertise, system configuration changes, or product-level investigation, the Agent will escalate the case to the appropriate HRIS vendor and coordinate the case through resolution. ...
Posted
a day ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
19 days ago

KL City

  • XEN service virtualization troubleshooting
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
  • Remediation of physical layer outages, both ...
Posted
6 days ago

KL City

  • Perform initial diagnosis and basic system/network connectivity checks.
  • Assist with data migration and setup/relocation of IT equipment.
  • Record and follow up on incidents and service requests through to resolution. ...
Posted
7 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Ensure network availability, security, and reliability.
  • Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
  • Perform network optimization, performance tuning, and capacity planning. ...
Posted
11 days ago

KL City

  • Troubleshoot server and database issues to minimize downtime and operational impact.
  • Monitor system performance and proactively identify potential issues.
  • Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
11 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
  • Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
  • Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
19 days ago

KL City

  • We operate in a KCS (Knowledge Centric Support) fashion: Sharing your solutions with customers and colleagues will be an important part of your job
  • Build and maintain customer relationships and increase customer satisfaction by performing checks of their operational environment and giving recommendations for improvement
  • Travel to customers to deliver professional services on a case-by-case basis ...
Posted
a month ago

Lavu Tech Solutions Sdn Bhd

KL City

  • Cloud Optimization: Drive cost efficiency and performance tuning through resource right sizing and scalability strategies.
  • Architecture Alignment: Partner with Security and App-Dev teams to design resilient, well architected cloud solutions.
  • Technical Advocacy: Provide expert guidance on cloud best practices and document architectures, standard operating procedures, and incident root causes. ...
Posted
a month ago

KL City

  • Manage user provisioning, access requests, permissions and security profiles.
  • Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
  • Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Designs corrective action plans or local workarounds that allow issues to be solved within the SLA
  • Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress
  • Maintains support documentation up to date ...
Posted
a month ago

KL City

  • Handle basic hardware, software, Wi-Fi & connectivity issues
  • Attend to outlet IT breakdowns and urgent technical issues
  • Coordinate with vendors for technical issues when required ...
Posted
20 days ago

KL City

  • Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
  • Complete the project closure and / or handover as required.
  • At least 3 years' experience working for a telecom provider or telecom System Integrator ...
Posted
a month ago

Westin Hotels & Resorts

KL City

Posted
20 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 days ago

KL City

  • Work on SRE to monitor batches and work on DQ issues
  • Facilitate testing and implement bug fixes and support the product and data systems
  • Identify opportunities for optimization and execute ...
Posted
21 days ago

KL City

  • Monthly lifestyle allowance via TNG eWallet
  • Long-term rewards for your contributions
  • Mobile and broadband reimbursement ...
Posted
11 days ago

KL City

  • Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
  • Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
  • Bachelor’s degree in Linguistics, Computer Science, or a related field. ...
Posted
21 days ago

KL City

  • Escalate complex/critical issues – Forward unresolved problems to senior engineers appropriately
  • Follow up on open tickets – Monitor pending cases and ensure timely progress updates
  • Assist with daily system health checks – Verify normal operation of servers, network devices and services ...
Posted
21 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 days ago