Provide technical support and troubleshooting across AWS services, including EC2, Auto Scaling, Elastic Beanstalk, Lambda, S3, EBS, EFS, VPC, Route 53, Elastic Load Balancer (ELB), CloudFront, RDS, DynamoDB, and Aurora.
Investigate and resolve performance issues, service outages, and configuration-related incidents.
Analyze logs, metrics, and error messages to identify root causes and implement solutions.
...