Design and develop Service Level Agreements (SLAs) while ensuring that they do not negatively impact the platform performance and only apply to relevant tickets.
Manage and process both standard and non-standard requests, with a particular focus on the Requests For Information (RFIs) to support business needs
Deliver on-demand training sessions to Silva key users, fostering knowledge sharing and skill development
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• To carry out daily surveillance at the workplace/site complete with a checklist signed.
• To coordinate and ensure subcontractor work according to safety regulation and policy along the work site activity including before, during and after site activity.
• To inspect and check subcontractor's work to ensure compliance with the act and regulations.
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Assist in the preparation of sample boards by coordinating material samples, finishes, colours, and related selections under the guidance of the design team.
Review and verify drawings to ensure accuracy, consistency, functionality, and feasibility for fabrication and installation.
Conduct site measurements and assist Senior Drafters or Designers with site verification when required.
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Develop and present design proposals, including mood boards, sketches, renderings, and material selections.
Conduct site visits and inspections to monitor project progress, address design-related issues, and ensure adherence to approved plans, specifications, and regulatory requirements.
Create detailed floor plans, elevations, and technical drawings using design software (AutoCAD, SketchUp, etc.).
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We believe in integrity, trust, and transparency as part of our flexible work culture, with a strong emphasis on teamwork and the learning process, making mistakes, and achieving continuous progress together in all products we create and develop within the Mercedes-Benz Group.
Our workplace is anywhere* with a fast connection whether remotely at home, at your favorite café, or at our integrated office at Wisma Mercedes-Benz, which comes with an LRT station at its doorstep, an al fresco cafeteria, ample greenspaces, and free parking.
Assist in the preparation of sample boards by coordinating material samples, finishes, colours, and related selections under the guidance of the design team.
Review and verify drawings to ensure accuracy, consistency, functionality, and feasibility for fabrication and installation.
Conduct site measurements and assist Senior Drafters or Designers with site verification when required.
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Assist practices with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products.
Schedule and implement system installation customer training – complete checklist
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings to improve product performance
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Assist practices with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products.
Schedule and implement system installation customer training – complete checklist
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings to improve product performance
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