Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
Design, build, and maintain the Temporal‑based workflow infrastructure, addressing challenges such as multi‑tenancy, high availability, and cost effectiveness.
Work with IT, implementation partners and cross-functional stakeholders to configure or enhance ERP functionality and coordinate integrations with upstream and downstream systems.
Windows endpoint support, Microsoft 365, Active Directory account administration, basic network troubleshooting, printer support, IT asset handling, endpoint security awareness and service desk ticket management.
Leverage GenAI tools and techniques to accelerate test case generation, script development, test data creation, defect analysis, and automation efficiency.
Collaborate closely with internal Sales, Customer Service Administration, Regional Technical Experts, and Service Engineers to ensure seamless service delivery and maintain service excellence for scientific instrumentation.