Guide and train L1 in providing 24x7 support on EI applications and systems supported, while responsible for L2/L3 support to ensure high system availability
Troubleshoot application related issues and ensure high system availability during full operation. Performing equipment characterization, generate compliance reports and follow through with equipment vendor to ensure production equipment is able to meet minimum automation standard requirement.communication.
Master/Bachelor’s Degree in Computer Science, Computer Engineering, IT or equivalent.
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This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
The Database Automation Engineer will be responsible for designing, implementing, and maintaining automated solutions using the standard automation tools (Ansible / Service Broker/terraform /CICD, RHEL-AAP,etc) to deploy database’s IT infrastructure (Oracle / MS-SQL / PosgreSQL) and their needed integration services( backup tools, monitoring agents, Active Directory access,CMDB,etc.).
Collaborate with database operations, database infrastructure engineers to automate the provisioning or removal of Database’s IT infrastructure on Linux or Windows systems using automated processes.
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Contribute to Cross-Functional Problem Solving. Provide active technical leadership, analysis, and support in team-based problem-solving initiatives (e.g., Focus Teams, Task Forces, Problem Solving Team, Yield Improvement Projects, and Customer Issue Investigations) to ensure timely and sustainable issue resolution.
Vendor Management: Maintain, update, and evaluate the Approved Vendor List (AVL). Build strong, long-term relationships with key suppliers to ensure supply chain stability.
Cross-Department Coordination: Collaborate seamlessly with Managers and Engineers to understand exact technical requirements, BOM (Bill of Materials), and project timelines.
Cost Analysis: Analyze market pricing trends, identify cost-saving opportunities, and prepare regular procurement reports for Management review.
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