CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
...
AI & Automation Explorationo Explore how AI tools (e.g. forecasting models, copilots, automation) can improve planning workflowso Pilot small use cases (e.g. automated insights, anomaly detection, demand sensing concepts)o Support building business cases for scaling solutions
Continuous Improvement Projectso Map current planning processes and identify inefficiencieso Design and implement improvements (tools, templates, dashboards)o Standardize best practices across markets
Data & Dashboard Developmento Build and maintain dashboards (e.g. forecast accuracy, bias, KPIs)o Improve data usability for planners and stakeholders
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You will join the Demand Planning & S&OP team for FrieslandCampina Professional Asia, supporting a fast-growing business that delivers dairy solutions to the heroes of food - baristas, bakers, chefs, and foodservice operators across channels such as Coffee & Tea (C&T), Quick Service Restaurants, and Industrial. In this internship, your main mission is to drive continuous improvement in demand planning, with a strong focus on leveraging AI and analytics to enhance how we forecast and plan. You will work closely with demand planners, commercial teams, supply planning, and regional stakeholders to identify opportunities, test solutions, and deliver tangible improvements.
Key Responsibilities
• Forecast Accuracy & Deep Diveso Analyze forecast vs. actual performance across marketso Identify root causes of varianceso Translate insights into actionable recommendations
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Collaborate with therapists, teachers, and the multidisciplinary team to plan and implement effective intervention strategies.
Assist in preparing therapy materials and maintain accurate documentation, progress reports, and session records.
Assist in neurofeedback training sessions, a non-invasive brain training therapy that helps improve attention, emotional regulation, and cognitive performance. (Training will be provided).
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• Forecast Value Add (FVA) Analysiso Evaluate the impact of each step in the forecasting processo Identify where human input improves or reduces forecast accuracyo Recommend simplifications and best practices to increase planning efficiency
• Demand Segmentationo Segment product portfolio (e.g. stable, seasonal, promotional, volatile demand)o Propose differentiated forecasting approaches per segmento Support implementation of segmentation into planning processes
• AI & Automation Explorationo Explore how AI tools (e.g. forecasting models, copilots, automation) can improve planning workflowso Pilot small use cases (e.g. automated insights, anomaly detection, demand sensing concepts)o Support building business cases for scaling solutions
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Support the production of internal and external communications, including newsletters, memos, and announcements, maintaining clarity and consistency of messaging throughout
Assist in photography, video production, and graphic design to enhance the visual quality and appeal of marketing materials
Administrative duties and coordination tasks as required, including corporate merchandise ordering, inventory management, and communications support for local and global markets
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Seeking feedback and guidance from your manager and team to continuously improve your skills and performance.
You are currently pursuing a bachelor’s degree in engineering, specializing in Electrical, Electronics, Mechanical, Mechatronics, Computer Science, Industrial Engineering or related fields.