First-Line Technical Anchor: Serve as the authoritative technical contact for regional food processing plants, plant managers, and field technicians facing urgent machine-related stoppages or technical issues.
Remote Troubleshooting: Perform structured remote diagnostics via digital connection tools, electrical schematics, and PLC code reviews to diagnose sensor drifts, mechanical binding, pneumatic pressure drops, or logic faults.
Technical Ticketing & SLA Governance: Log, manage, and resolve technical service tickets within the CRM/ERP database, establishing systematic tracking until successful root-cause closure.
...
Conduct critical part planning, strategic planning and timeline management
Carry out technical consultancy related to electrical substation design activities such as substation design, earthing grid design, lightning protection design and other electrical design activities
Attend site visits with clients for site measurements
...
Help align the design system with company goals by improving efficiency, consistency, and scalability across product teams and brands
Participate in conversations and workshops with stakeholders, users, and contributors to ensure system scalability and strong relationships
Explore and apply AI-assisted development workflows to help the team work more effectively, improve quality, strengthen documentation, and create a better developer experience
...
Design and articulate how Aonic software architecture, including the Aonic Arc command-and-control platform, integrates with client applications and IT environments: cloud versus on-premise deployment, server setup, digital twin workflows, dashboards, and API/data integration with client systems.
Advise clients and their IT teams on network and infrastructure requirements for deployments, including connectivity (Wi-Fi/4G/5G), network security constraints, remote streaming, and centralized fleet operations.
Plan and lead product demonstrations (drone dock operations, robotics demos via remote controller and HDMI live streaming, and software walkthroughs), and maintain demonstration readiness, equipment, and backup material.
...
Help align the design system with company goals by improving efficiency, consistency, and scalability across product teams and brands
Participate in conversations and workshops with stakeholders, users, and contributors to ensure system scalability and strong relationships
Explore and apply AI-assisted development workflows to help the team work more effectively, improve quality, strengthen documentation, and create a better developer experience
...
Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
...
Conduct rigorous testing and provide ongoing maintenance for applications to uphold performance and reliability standards.
Cultivate deep insights into clients' businesses and industries, leveraging this understanding to identify and capitalize on new opportunities for innovation and improvement.
Foster strong client relationships through clear and effective communication, collaborating closely with both clients and superiors to achieve project success.
...
Perform desktop analysis, diagnosis, root cause analysis (RCA) on recurring incidents and propose permanent fixes or escalate to support team/vendor where required.
Configure and set up employee endpoint devices while enforcing best practices for software, hardware, and peripheral device usage.
Collaborate closely with support team to prevent system downtime, resolve basic IT infrastructure issues and project implementation efforts.
...
Market Intelligence & Data Management: Build and maintain critical data on market trends, customer profiles by industry/application, competitor analysis, and product catalog distribution.
Budgeting & Cost Control: Prepare and manage budgets for sales, advertising, and promotions (A&P), including product catalogs, brochures, and exhibition setups (booth design, samples, gifts).
Distribution & Networking: Expand distribution networks, establish new dealer channels, and build strong public relations with industry stakeholders.
...
Prepare and review technical reports for various needs including client requests, warranty claims, and insurance claims.
Track and ensure warranty claims are completed; follow up with vendors or suppliers and propose improvements based on the outcomes of approved or rejected claims.
Manage, maintain, and sustain adequate inventory of spare parts, tools, and equipment for the assigned team.
...