Design and articulate how Aonic software architecture, including the Aonic Arc command-and-control platform, integrates with client applications and IT environments: cloud versus on-premise deployment, server setup, digital twin workflows, dashboards, and API/data integration with client systems.
Advise clients and their IT teams on network and infrastructure requirements for deployments, including connectivity (Wi-Fi/4G/5G), network security constraints, remote streaming, and centralized fleet operations.
Plan and lead product demonstrations (drone dock operations, robotics demos via remote controller and HDMI live streaming, and software walkthroughs), and maintain demonstration readiness, equipment, and backup material.
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Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Conduct rigorous testing and provide ongoing maintenance for applications to uphold performance and reliability standards.
Cultivate deep insights into clients' businesses and industries, leveraging this understanding to identify and capitalize on new opportunities for innovation and improvement.
Foster strong client relationships through clear and effective communication, collaborating closely with both clients and superiors to achieve project success.
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To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
To maintain the existing customers base and develop new customers base from time to time in order to have a continuous business expansion.
To obtain an effective understanding of York products and offers, to produce and supply quotations to suit customer requirements.
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Market Intelligence & Data Management: Build and maintain critical data on market trends, customer profiles by industry/application, competitor analysis, and product catalog distribution.
Budgeting & Cost Control: Prepare and manage budgets for sales, advertising, and promotions (A&P), including product catalogs, brochures, and exhibition setups (booth design, samples, gifts).
Distribution & Networking: Expand distribution networks, establish new dealer channels, and build strong public relations with industry stakeholders.
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Translate complex algorithmic ideas - syntax parsing, semantic chunking, custom routing - into reliable, production ready software components.
Build and rigorously evaluate prototypes for future AI initiatives, including open source small language models (SLMs), custom embeddings, and multi agent / cross validation patterns, backed by measurable retrieval and quality metrics.
Architect multi tenant data, identity, and authorization layers that meet enterprise security and compliance requirements.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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