Provides detailed dand accurate feedback on field service activities and compiles clear and concise reports for submission to your supervisor to enable informed decisions to be made to resolve product issues.
Due to the nature of the role and EDWARDS is committed to providing on-site support for 24 hours per day, 365 days per year, there will be a requirement to perform standby duty and/or work shift patterns to meet customer contractural commitments and/or as part of an emergency coverage plan.
Minimum 1 year working experience in a related engineering industry or technical experience in an engineering, service or maintenance role, involving direct contract with external and internal customers.
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Work within a structured Japanese manufacturing environment.
And for selected employees, there is an opportunity for training in Japan — giving you exposure that many entry-level technician roles cannot offer.
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Lead supplier readiness/improvement work with new suppliers (pre-product launch) and existing suppliers (as needed)
Utilize supplier performance data and sourcing strategies to target, define approach, and continuously improve supplier performance
Ensure suppliers understand and apply Watlow’s change control requirements through annual training and auditing supplier’s conformance to the requirement
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Leading the Charge on Safety & Quality: Ensuring precision calibrations and strict adherence to process, EHS, and ISO standards.
Mentoring the Next Generation: Sharing your knowledge by developing SOPs/OCAPs and guiding junior technicians.
Vendor & Budget Management: Manage relationships with OEM vendors, coordinate major tool installations or retrofits, and assist in managing the module's spare parts budget.
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Implement solutions using modern development approaches including low-code platforms, AI-assisted development environments and agentic coding workflows where appropriate
Work with interdisciplinary and international teams to identify fitting solutions with an agile and value driven mindset
Develop and apply trainings, user concepts and operating models to ensure adoption of AI-enhanced processes, digital assistants and intelligent automation solutions
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Accountable, lead and follow-up transfer of the mould inspection, mould transfer, ensuring the related information was provided and supporting the production team.
Monitor the process of moulds running in production, troubleshooting problem moulds and assisting in resolving quality issues.
Coordinate maintenance of moulds; specify repair or alteration of moulds and automation while ensuring adequate documentation is maintained.
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Make sure to identify and monitor critical parameters (special characteristics), ensure smooth ramp-up; update control plans
Technical Ownership for site to site technology / product transfers, ensure site synchronization including proper change management
Lead, supervise and monitor manufacturing of the process technology in close teamwork with process engineering and quality assurance Improve yields, cost (e.g simplify process), process robustness based on inputs / requirements from yield enhancement / product owners / manufacturing / QA
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Collaborate with EU counterpart, Project Managers, Process Integration, Operation Engineer, Vendor & varies parties to complete project ahead of given timeline.
Perform risk assessment through FMEA methodology & documentation of change through define change management process flow.
Bachelor/Master/PhD degree in Chemical/Mechanical/Material Science or equivalent Engineering Fields.
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Drive cross-functional problem-solving activities with Production, Process, Equipment, Quality, and other relevant teams to resolve manufacturing and quality issues effectively.
Develop and optimize failure analysis / inspection methods, inspection criteria, recipes, and procedures to improve defect detection capability, analysis accuracy, and process efficiency.
Prepare and review failure analysis reports, investigation summaries, trend reports, and technical presentations for management and cross-functional teams.
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