Strict adherence to safe work practices for all work activities, at all times.
Strict compliance with physical processes and procedures.
Conduct daily walk-through of facility documenting parameters such as power availability, temperature and humidity, alarm status, etc. for identification of discrepancies and trends.
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Conduct daily health checks and monitor VCF infrastructure metrics via vROPS, vCenter, Dynatrace to ensure optimal workload performance and timely issue resolution.
Analyze VCF components and perform NVA security remediation to maintain compliance across vSphere, NSX, vSAN, and other VCF elements.
Maintains awareness of industry trends on regulatory MAS (SG) and BNC (MY) compliance, emerging threats and technologies to understand the risk and better safeguard the company. Experience with HPSA scanning tools is a plus.
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Provide L2/L3 production support, including troubleshooting complex platform, infrastructure, application and networking issues.
Participate in a 24/7 on-call rotation and respond to critical production alerts and incidents.
Lead or support major incident management, including troubleshooting, vendor coordination, immediate remediation, root cause analysis and long-term corrective actions.
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Troubleshoot abnormal incident / fault based on SOP&EOP.
Escalated/update accordingly any severity event occurred according to the process and procedures.
Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.
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To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
Coordinate and act as a single point of contact within the engineering team, customers, Providers, Vendors & Contractors by support, maintenance, troubleshooting to customers covering AIMS’ Products & Services of operations matters for all Data Centre sites of AIMS.
Technical competent to detect & identify the defects and deficiencies which inclusive of Isolation, troubleshooting, restoration and rectification of DC Infrastructure services.
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Enhance and optimize housekeeping jobs to accommodate new system objects and improve operational efficiency.
Perform system performance analysis and tuning; identify and fine-tune jobs or services to improve throughput.
Plan and execute patch management activities for critical IBM products such as IBM i (PTF), VIOS, Copy Services Manager, Connect:Direct, and Security Guardium Key Lifecycle Manager.
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Enhance and optimize housekeeping jobs to accommodate new system objects and improve operational efficiency.
Perform system performance analysis and tuning; identify and fine-tune jobs or services to improve throughput.
Plan and execute patch management activities for critical IBM products such as IBM i (PTF), VIOS, Copy Services Manager, Connect:Direct, and Security Guardium Key Lifecycle Manager.
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Enhance and optimize housekeeping jobs to accommodate new system objects and improve operational efficiency.
Perform system performance analysis and tuning; identify and fine-tune jobs or services to improve throughput.
Plan and execute patch management activities for critical IBM products such as IBM i (PTF), VIOS, Copy Services Manager, Connect:Direct, and Security Guardium Key Lifecycle Manager.
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Enhance and optimize housekeeping jobs to accommodate new system objects and improve operational efficiency.
Perform system performance analysis and tuning; identify and fine-tune jobs or services to improve throughput.
Plan and execute patch management activities for critical IBM products such as IBM i (PTF), VIOS, Copy Services Manager, Connect:Direct, and Security Guardium Key Lifecycle Manager.
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